Hyatt Place Chicago - Lombard/Oak Brook

I definitely appreciated Patty. She was more than helpful and made sure we were in good hands. And her drinks were great as well. The are was a good location, the rooms were big enough, and the amenities were nice.

The parking is not easy to find or access. The doors were locked on yhe back side of the hotel… with rain and high winds that weekend it was tricky to be at the rice place at the right time for good parking…The shower was broken in our room and some switches and outlets didn’t work. After a storm blew thru we couldn’t get lights to work in half of the room… we needed to be somewhere and had to get ready in the dark… or using the tiny mirror above the fridge area… the staff on duty had to wait for fixer to arrive to find the breakers…. we were not offered blankets or pillows for the couch bed we had to go scrounge some up… over all it was a place to sleep safely and close to where we needed to be but this year we were a bit more disappointed in the venue it self… last year was a better experience for us…hoping it was just a fluke…

We ordered food at the bar, which was alright, we ordered the burger- honestly we asked them if it was cooked well done and his response was yes. Both of my patties were red in a certain part. The fries were amazing. The only other complaint I had was there was not enough pillows for the king size bed. As soon as you lay on them they were flat. Pool was fun. Smoking areas were nice. There was plenty of food to choose from for breakfast. Too much sausage though and no bacon.

The selection at breakfast was great. There were a lot of people so the room across the hall was opened up for people to eat in. We requested no feathers in our pillows and housekeeping brought us foam pillows within the hour. Front desk people were very friendly.

Location, breakfast options, and quiet rooms !